We currently ship across Europe, UK and North America. If you would like to order to another region apart from before mentioned regions, please email us at contact@sillaparis.com to accommodate your special requests.

Delivery timelines vary by product. Some pieces like accessories are ready to ship, while others are made-to-order and may take longer. Estimated shipping times are listed on each product page, please check before placing your order.

Returns and exchanges vary depending on designer, please check on each product page. Customised pieces are final sale and cannot be returned or exchanged unless the item is damaged or has a manufacturing defect. If you receive a defective item, please contact our customer support within 5 business days of delivery, and we’ll be happy to assist.

Shipping timelines vary depending on the designer and whether the piece is in stock or made-to-order. International duties and customs may apply during time of delivery. Please refer to each product page for specific lead times and delivery estimates.

Each brand may have slight variations in sizing. Please refer to the size guide on the product page. Still unsure? Email us at contact@sillaparis.com - we’re happy to help.